Frequently Asked Questions
How do I become a Pinnacle Peak Trading retailer?
Please contact customer service to apply for an account. Please note that we will require a copy of your reseller tax ID.
I do not have a reseller tax ID. May I still order on your website?
No. This is a wholesale website that may only be accessed by qualified and approved retail stores.
How do I place my order?
Online: Sign in to your online account
By phone: 480-968-2272
By fax: 480-966-9827
By email: sales @ pinnaclepeaktrading.com
Pinnacle Peak Trading Company
2245 W University Dr
Tempe, AZ 85281
How may I review my online orders?
Click on the “My Account” tab that is located in the upper right corner of the web page. From there, please click the “see orders” link
What is your minimum opening order?
Minimum opening order is $1,000.00 for orders sent in via phone, fax, or email.
How do I check the status of your inventory?
The real-time inventory status of every item is shown just above the price on the product detail page.
You will see one of three possibilities:
In Stock -- ready for shipment
Out of stock – currently unavailable
Out of stock – expected to be back in stock on _________
In addition, there is a 'notify me' link when an item is listed as out of stock. Enter in your name and email address, and the system will automatically notify you via email when the item is received back into our inventory.
Do you have a print catalog?
In an effort to be environmentally friendly, we no longer offer a print catalog.